When will I receive my order?

Five working days after we have received your order and payment, you will receive the ordered condoms through the letterbox at the completed delivery address in the Netherlands. We ship anonymously and discreetly (our name is not mentioned on the packaging) with DHL.

Indication of the delivery time in the Netherlands
Ordered on:  Delivered on: *
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Monday
Saturday Tuesday
Sunday Tuesday

* Indicative delivery times apply to orders ordered and paid on working days before 2 p.m.

We assume that PostNL delivers within 1 to 2 working days. Delivery time in Belgium is on average 4 working days longer, depending on the postal delivery. Delivery times are an indication. It can sometimes take a working day longer. Unfortunately there is not much we can do about this, we are dependent on the postal delivery for this.

 

Do I pay shipping costs?

You do not pay shipping costs at fotocondoom.nl. We take care of this for both orders in the Netherlands and Belgium. The price you see for the product is therefore the price you pay, without any additional costs.

 

Can I track my package?

Your order will be sent via letterbox post, so it cannot be tracked unfortunately. Your order will be delivered in the letterbox by the postman. You can track the status of your order .

 

Can my order be delivered to a different address?

You can have your order delivered to another address of your choice. You can do this in the second step of the shopping cart when ordering: choose ‘send to another address’. It is not possible to choose another country of delivery.